Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website at ghunexareuxexar.world ("Website") and your purchase of products from Ghunexareuxexar ("we", "us", "our"), including the Zenavora food supplement.

By accessing or using our Website, placing an order, or purchasing any of our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our products.

These Terms are governed by the laws of New Zealand, including the Consumer Guarantees Act 1993, the Fair Trading Act 1986, the Contract and Commercial Law Act 2017, and the Consumer Protection (Regulated Goods) Act 2013 where applicable.

2. About Our Products

Zenavora is a food supplement sold by Ghunexareuxexar. By purchasing and using our products, you acknowledge and agree to the following:

• Zenavora is a food supplement, not a medicine or pharmaceutical product
• Food supplements are not intended to diagnose, treat, cure, or prevent any disease or health condition
• Food supplements should not replace a varied and balanced diet or a healthy lifestyle
• Individual responses to food supplements vary and we make no representations about specific outcomes
• You should consult a qualified healthcare professional before using any food supplement, particularly if you are pregnant, breastfeeding, taking medication, or have a medical condition
• Our products are intended for adults aged 18 years and over
• Keep all products out of reach of children

3. Eligibility

To place an order on our Website, you must:

• Be at least 18 years of age
• Be a resident of New Zealand or another country to which we ship
• Have the legal capacity to enter into a binding contract
• Provide accurate and complete information when placing your order

By placing an order, you represent and warrant that you meet all of the above eligibility requirements.

4. Orders and Contract Formation

4.1 Placing an Order

When you submit an order through our Website, you are making an offer to purchase the selected products at the stated price. Your order constitutes an offer to us to buy the products.

4.2 Order Confirmation

A contract between you and us is formed when we send you an order confirmation email or when we dispatch your order, whichever occurs first. We reserve the right to refuse or cancel any order at our discretion, including where:

• The product is out of stock
• There is an error in the product description or pricing
• We are unable to verify your payment
• We suspect fraudulent activity

If we cancel your order after payment has been taken, we will provide a full refund within 5–10 business days.

4.3 Accuracy of Information

You are responsible for ensuring that all information you provide when placing an order is accurate, complete, and up to date, including your name, delivery address, and contact details. We are not responsible for failed or delayed deliveries resulting from inaccurate information provided by you.

5. Pricing and Payment

5.1 Prices

All prices are displayed in New Zealand Dollars (NZD) and are inclusive of GST (Goods and Services Tax) at the current rate of 15% where applicable. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time you place your order.

5.2 Payment

Payment is required at the time of placing your order. We accept the following payment methods:

• Credit card (Visa, Mastercard)
• PayPal
• Bank transfer
• Afterpay (where available)

All payment transactions are processed securely using SSL encryption. We do not store your full payment card details on our servers.

5.3 Pricing Errors

If a product is listed at an incorrect price due to a typographical error or system error, we reserve the right to refuse or cancel orders placed at the incorrect price, even after an order confirmation has been sent. We will notify you of any such error and provide a full refund if payment has been taken.

6. Delivery

6.1 Delivery Area

We currently deliver to addresses within New Zealand. For enquiries about international delivery, please contact us.

6.2 Delivery Times

Orders are typically dispatched within 1–2 business days of order confirmation. Estimated delivery times within New Zealand are 2–5 business days, depending on your location. These are estimates only and are not guaranteed delivery dates.

6.3 Shipping Costs

Free shipping is available on all orders within New Zealand. Shipping costs for international orders, if applicable, will be displayed at checkout.

6.4 Risk and Title

Risk in the products passes to you upon delivery. Title to the products passes to you upon receipt of full payment.

6.4 Failed Deliveries

If a delivery attempt fails due to an incorrect address provided by you or because you were unavailable to receive the delivery, additional delivery charges may apply for re-delivery. We are not responsible for delays caused by courier services or circumstances beyond our control.

7. Consumer Rights Under New Zealand Law

Nothing in these Terms limits or excludes your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Under the Consumer Guarantees Act 1993, our products must:

• Be of acceptable quality
• Be fit for their intended purpose
• Match their description
• Be safe

If a product fails to meet a consumer guarantee, you are entitled to a remedy. The remedy will depend on the nature of the failure. For a minor failure, we may repair, replace, or refund the product. For a major failure, you may choose to return the product for a full refund or replacement.

8. Returns and Refunds

Our returns and refunds policy is set out in our Return Policy, which forms part of these Terms. Please read it carefully before placing an order.

9. Intellectual Property

All content on our Website, including but not limited to text, images, graphics, logos, product names, and design, is the property of Ghunexareuxexar or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written consent.

10. Prohibited Uses

You agree not to use our Website:

• In any way that violates applicable local, national, or international laws or regulations
• To transmit any unsolicited or unauthorised advertising or promotional material
• To impersonate any person or entity or misrepresent your affiliation with any person or entity
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
• To introduce viruses, trojans, worms, or other malicious code
• To attempt to gain unauthorised access to any part of the Website or its related systems
• To scrape, crawl, or extract data from the Website without our prior written consent

11. Disclaimer of Warranties

To the maximum extent permitted by law, our Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

Product descriptions, images, and specifications on our Website are provided for informational purposes only. While we take care to ensure accuracy, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Ghunexareuxexar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Website or products.

Our total liability to you for any claim arising out of or in connection with these Terms or your use of our products shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Ghunexareuxexar and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your breach of these Terms or your use of our Website or products.

14. Privacy

Your use of our Website and our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms. Please read it carefully.

15. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our Website or purchase of our products after any changes constitutes your acceptance of the updated Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.

Before initiating any formal legal proceedings, we encourage you to contact us directly to attempt to resolve any dispute informally. You may also use the Disputes Tribunal of New Zealand for disputes involving amounts up to NZ$30,000.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and Ghunexareuxexar in relation to your use of our Website and purchase of our products, and supersede all prior agreements and understandings.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Ghunexareuxexar
• 6/45 Luckens Road, West Harbour, Auckland 0618, New Zealand
• Email: feedback@ghunexareuxexar.world
• Phone: +64 9 416 1703